Terms of Service
Effective date: October 12, 2026 · Last updated: October 12, 2026
These Terms of Service (“Terms”) govern your use of roofbyprestige.com and our text message programs. The website is operated by A & J Investments & Renovation LLC, a Florida limited liability company doing business as Prestige Home Improvements (“Prestige Home Improvements,” “we,” “us,” or “our”). By using this site, you agree to these Terms. Submitting an estimate request does not sign you up for text messages: we text you only if you check an SMS consent box (see the SMS Messaging Terms below).
SMS Messaging Terms
- Program name: Prestige Home Improvements Text Messages, sent by A & J Investments & Renovation LLC DBA Prestige Home Improvements.
- Program description: We run two separate, optional programs:
- Customer Care & Project Updates (non-marketing). Sent only if you checked the non-marketing box on our estimate form: messages about your roof estimate request, inspection appointments and reminders, roofing project updates (such as permit status, material delivery and crew schedule), and customer service replies to your questions.
- Marketing. Sent only if you separately checked the marketing box: occasional special offers, discounts and service updates about our roofing services.
- How to opt in: check one or both boxes on our estimate form at roofbyprestige.com/quote.html. Both boxes are optional and unchecked by default, and you can get an estimate without checking either one. After you opt in, we send a text confirming your subscription.
- Consent: Consent to receive text messages is not a condition of purchasing any goods or services.
- Message frequency: Message frequency varies. Customer care and project update messages depend on your project, typically a few messages per week while your estimate or project is active. Marketing messages: up to 4 messages per month.
- Message and data rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- Opt out (STOP): You can cancel the SMS service at any time. Just text “STOP” in reply to any message from us. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE or OPTOUT. If you want to join again, reply START to any of our messages and we will start sending SMS messages to you again.
- Help (HELP): If you are experiencing issues with the messaging program you can reply with the keyword HELP (or INFO) for more assistance, or you can get help directly by calling (305) 393-2123.
- Carrier liability: Carriers are not liable for delayed or undelivered messages.
- Eligibility: You must be at least 18 years old and the account holder or an authorized user of the mobile number you provide.
- Privacy: If you have any questions regarding privacy, please read our privacy policy: https://roofbyprestige.com/privacy.html. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties.
Calls, Email & Other Channels
These channels are separate from our SMS programs above. When you request an estimate, our team may call you or email you about your request. If you message us on WhatsApp, Facebook or Instagram, we reply on that channel. You can ask us to stop calling, emailing or messaging you at any time. We do not place autodialed or prerecorded (including AI-voice) telemarketing calls without your separate prior express written consent.
Automated & AI-Assisted Messages
Some messages are sent automatically by our customer management system (for example, appointment confirmations and reminders), and some replies may be drafted or sent by an AI assistant acting on our behalf, always within the programs you opted into. You can ask for a person at any time.
Estimates
Estimates requested through this site are free and carry no obligation. Final pricing is confirmed in a written proposal after an on-site inspection. Any roofing work is governed by the signed contract for that project.
Licensing
A & J Investments & Renovation LLC (DBA Prestige Home Improvements) is a Florida construction business qualified by a Florida Certified General Contractor, license CGC 1524848. We perform work only within Florida.
Intellectual Property
All content on this site, including the Prestige Home Improvements name and logo, is our property and may not be used without permission.
Disclaimer & Limitation of Liability
This website is provided “as is.” To the fullest extent permitted by law, we are not liable for damages arising from use of this site. Nothing in these Terms limits the warranties provided in a signed project contract.
Governing Law
These Terms are governed by the laws of the State of Florida.
Changes
We may update these Terms by posting a new version on this page with a new “Last updated” date.
Language
These Terms are published in English. A Spanish summary of our SMS Messaging Terms is provided below for convenience; if there is any difference, the English version controls.
Contact Us
A & J Investments & Renovation LLC DBA Prestige Home Improvements
950 South Pine Island Road, Suite A-150
Plantation, FL 33324
Phone: (305) 393-2123
Website: roofbyprestige.com
Resumen en español: Términos de mensajes de texto (SMS)
- Programa: Mensajes de texto de Prestige Home Improvements, enviados por A & J Investments & Renovation LLC DBA Prestige Home Improvements.
- Descripción: (1) Atención al cliente y actualizaciones del proyecto (mensajes que no son de marketing): su solicitud de presupuesto, citas y recordatorios de inspección, actualizaciones de su proyecto de techo y atención al cliente. (2) Marketing: ofertas especiales, descuentos y novedades de servicio, solo si marcó la casilla de marketing por separado.
- Consentimiento: Ambas casillas son opcionales y no están marcadas de antemano. El consentimiento no es una condición de compra.
- Frecuencia: La frecuencia de los mensajes varía. Marketing: hasta 4 mensajes al mes.
- Tarifas: Pueden aplicarse tarifas de mensajes y datos.
- Cancelar: Responda STOP (o ALTO, PARAR, CANCELAR o BAJA) a cualquier mensaje. Le enviaremos un mensaje de confirmación y no recibirá más mensajes de texto. Para volver a recibirlos, responda START.
- Ayuda: Responda HELP (o AYUDA), llame al (305) 393-2123.
- Operadores: Los operadores de telefonía no son responsables de mensajes retrasados o no entregados.
- Privacidad: No se compartirá información móvil con terceros ni afiliados para fines de marketing o promocionales, y los datos de aceptación (opt-in) y el consentimiento de los mensajes de texto no se compartirán con ningún tercero. Consulte nuestra Política de Privacidad.