Privacy Policy
Last updated: July 10, 2026
Prestige Home Improvements ("we," "us," or "our") respects your privacy. This policy explains what information we collect through prestigehomefl.org, how we use it, and the choices you have.
Information We Collect
When you request an estimate or contact us, we collect the information you provide: your name, phone number, email address, ZIP code, and details about your project. We also collect standard technical data such as browser type and pages visited, used only to improve the site.
How We Use Your Information
- To schedule your free inspection and provide your estimate.
- To communicate with you about your project by phone, email, text message (SMS), WhatsApp, or social media messaging (with your consent) — including through automated systems and AI-powered assistants.
- To improve our services and website experience.
SMS / Text Messaging
If you opt in to text messages by checking the consent box on our estimate form, we will send you messages related to appointments, estimates, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. If you contact us on WhatsApp, Instagram, or Facebook, we will respond through that channel, and the same opt-out rights apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
Automated & AI-Assisted Communications
Some communications from us — including text messages, WhatsApp messages, social media replies, and certain phone interactions — may be initiated or handled by automated systems or artificial-intelligence (AI) assistants acting on our behalf. You may request a human representative at any time by asking in the conversation or calling (305) 393-2123. Calls may be recorded or monitored for quality and training purposes where permitted by law.
Sharing of Information
We do not sell your personal information. We share it only with service providers who help us operate our business (such as our CRM, scheduling, advertising-measurement, and messaging platforms), and only as needed to serve you.
Data Retention & Security
We keep your information only as long as needed to serve you and meet legal requirements, and we use reasonable safeguards to protect it.
Your Choices
You may request access to, correction of, or deletion of your personal information at any time by calling (305) 393-2123.
Language
This policy is published in English. If a translation is ever provided for convenience, the English version controls.
Contact
Prestige Home Improvements
Phone: (305) 393-2123
Plantation, Florida, USA